10 Simple Listening Techniques to Improve Your Negotiation Skills--Part 1
We get it, you became a real estate agent because you love to talk. But here’s a nugget of harsh truth: sometimes you have to listen as well. In fact, your entire career depends on your listening skills. Otherwise, how will you understand your clients’ needs and make all those sales? (Hey, at the very least try to pretend to listen.) Here are the first 5 of Florida real estate school Larson Educational Services’ 10 simple listening techniques for effective communication:
- Prepare questions and remarks in advance to free your mind to listen.
Have you ever talked to someone who you know is just waiting for you to stop talking so they can say something? Don’t be one of those people. Channel your inner lawyer and prepare some conversation points before speaking with your client.
- Exercise emotional control.
No, you’re not a robot. But you can keep negotiations civil and favorable to your interests if you keep your emotions in check.
- You can exercise emotional control without becoming a robot.
- Remain open and avoid jumping to conclusions; limit your own talking.
Limit your assumptions when you head into negotiations. When you let the other party do the talking they’ll usually give plenty of talking points, just make sure that you…
- Take selective notes on the most important points.
No, taking notes during a conversation doesn’t necessarily make you look like a psychopath, just make sure your conversation partner knows what you’re doing.
- Give the speaker your conscious attention with good eye contact.
Giving someone your undivided attention lets them know that they are important to you. And regarding the eye contact thing: again, don’t take it to psychopathic levels, just let your partner know that you care about what they’re saying.
- Okay, you're overdoing it.
Utilize these simple listening techniques to not only improve your negotiation skills, but also to provide better service to your clients. Check back next time for part 2.
About Larson Educational Services:
Utilizing 30 years of real estate training and professional education experience, Florida real estate school Larson Educational Services is the premier provider of Florida real estate licensing, exam preparation, post-licensing, CAM licensing, mortgage loan originator licensing, and continuing education in Southwest Florida. Classes are available in Fort Myers, Naples, Sarasota, and online.
Brad Larson
Larson Educational Services
1400 Colonial Blvd. Suite 44
Fort Myers, FL 33907
239-344-7510
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